Refund policy

For Physical Goods:

Our products are fulfilled by third-party print-on-demand partners, including Printify and Printful. These items are created specifically for each order and are not mass-produced or pre-stocked.

Because of this:

  • Returns and exchanges are not accepted for reasons such as:
    • Change of mind
    • Ordering the wrong size, color, or item
    • Personal preference or fit issues
  • Refunds or replacements are only offered if an item arrives:
    • Damaged
    • Misprinted
    • Defective
    • Incorrect due to a fulfillment error

In these cases, customers must contact us within 7 days of delivery and provide clear photos of the issue. Once verified, a replacement or refund will be issued at no additional cost.

Items are not required to be returned to us or to our fulfillment partners in order to receive a replacement or approved refund.

Processing & Refund Timing

Once a refund is approved, please allow up to 10 business days for the refund to be processed and reflected on the original payment method.

If more than 15 business days have passed since the refund was approved and you have not received it, please contact us for assistance.


Important Clarifications

  • All print-on-demand items are considered final sale, except in cases of damage, defect, or fulfillment error.
  • Our fulfillment partners do not accept physical returns for non-defective items.
  • This policy applies to all products fulfilled through Printify, Printful, or similar print-on-demand providers.
  • By placing an order, you acknowledge and agree to this policy.

 

Damages & Order Issues

Please inspect your order upon delivery and contact us within 7 days if your item arrives damaged, defective, or incorrect.

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photo evidence of the issue (including packaging if applicable)

Once reviewed and approved, we will issue a replacement or refund at no additional cost.


Exchange policy

We do not offer exchanges. If an item arrives damaged, defective, or incorrect due to a fulfillment error, we will issue a replacement or refund after photo verification. Exchanges are not offered for sizing or preference issues.


Digital Products Refund Policy

All digital products, downloadable files, templates, planners, artwork, courses, and other digital content are non-returnable and non-refundable once access has been granted or the file has been downloaded.

 

 

Access Issues or Technical Error

If you experience difficulty accessing or downloading a digital product, please contact us within 7 days of purchase. We are happy to assist with:

  • File access issues
  • Download errors
  • Broken or incorrect file links


Non-Refundable Situations

Refunds are not issued for:

  • Change of mind
  • Accidental purchase
  • Lack of use or inability to use the product
  • Compatibility issues with third-party software or devices
  • Failure to read product descriptions

Duplicate Purchases

In the event of a duplicate purchase made in error, please contact us within 24 hours of purchase. At our discretion, we may issue a refund or store credit after verification.


Spiritual & Energy Services Legal Disclaimer

All spiritual, intuitive, and energy-based services offered through this website are provided solely for entertainment purposes only.

These services are not medical, psychological, therapeutic, legal, or financial services, and are not a substitute for professional advice, diagnosis, or treatment from a licensed provider. No claims are made regarding healing, outcomes, accuracy, or effectiveness.

Any experiences, impressions, or interpretations provided during these services are subjective in nature and should not be relied upon for decision-making or as professional guidance.


No Refunds or Returns

Due to the intangible, experiential, and entertainment-based nature of these services, all sales are final.
No refunds, returns, or exchanges are offered once a service has been purchased, scheduled, or delivered.


Assumption of Responsibility & Limitation of Liability

By purchasing or participating in any spiritual or energy-based service, you acknowledge and agree that:

  • You are participating voluntarily for entertainment purposes only
  • You accept full responsibility for your own decisions, actions, and well-being
  • You release the seller from any liability related to actions taken or decisions made before, during, or after the service

Contact


For order-related issues, please contact us at support@creativedigitalplace.store within the timeframes outlined in this policy and for further assistance.